Switching & Setup · 6 min read

Early termination fees and how to read your contract

Most merchant and POS contracts are written in a way that hides the parts that matter most. Here's what to actually look for.

Find the term length first

Look for how long the agreement runs and whether it's a fixed term or month-to-month. A three-year term with an auto-renewal clause behaves very differently than month-to-month.

Check for auto-renewal language

Many contracts silently renew for another full term unless you cancel within a narrow written-notice window, often 60 to 90 days before renewal. Missing that window can lock you in for years.

Understand the early termination fee

This is usually either a flat fee or the remaining months of the contract multiplied by an estimated monthly cost. Get the exact number from your provider in writing rather than estimating from the contract language alone.

Look at hardware ownership terms

Some contracts bundle hardware into the processing agreement so that canceling processing also affects your equipment, or vice versa. Know whether your hardware and your processing are contractually tied together.

Watch for rate increase clauses

Some agreements allow the provider to raise rates with notice, and continuing to use the service after that notice period counts as acceptance. Check whether increases have already happened since you signed.

Ask directly if you're not sure

If the language is unclear, call your current provider and ask them directly: what is my exact termination fee today, and what is my next renewal date? Get the answer in writing.

Common questions

Is it ever worth paying an early termination fee?

Sometimes. If the ongoing savings from switching outweigh the one-time fee within a reasonable payback period, it can make sense.

Do Digital Harvest agreements have a long-term contract?

No — we work on a no long-term contract basis.

Can I negotiate my termination fee?

Some providers will negotiate, especially if you've been a long-term customer. It's worth asking before assuming the stated fee is final.

What's a typical notice period for cancellation?

It varies by provider, often somewhere between 30 and 90 days written notice. Check your specific contract.

How do I find my current contract if I've lost it?

Ask your current provider for a copy — they're generally required to provide it on request.

Still not sure?

Two minutes on the phone usually beats another hour of reading. We'll tell you what fits and what doesn't.