Solutions
Online Ordering
Online ordering is either part of your system or a second job. The difference is whether those orders show up in the same queue as everything else.
Solutions
The short version
01
Ordering channels
Your own site, QR codes at the table, pickup, curbside and delivery.
02
Menu sync
One menu to update, not three that drift apart.
03
Order routing
Digital tickets print or display alongside walk-in orders.
04
Prep timing
Throttle order volume and set prep times so the kitchen isn't buried.
05
Customer data
Online orders build a customer list you actually own.
06
Commission
Direct ordering avoids the marketplace cut on repeat customers.
The tablet farm problem
Three delivery tablets on a shelf means someone re-keys every order into the POS during the rush. That's where wrong tickets and missed orders come from. Integration removes the re-keying step.
Own the repeat customer
Marketplaces are fine for discovery. Once a customer knows you, a direct ordering link keeps the margin and the customer relationship in your hands.
- Direct link on your site and receipts
- QR codes on tables and packaging
- Email or text the past customer
- Loyalty applied to online orders
Set the rules before you turn it on
Hours, lead times, item availability, throttling at peak, upsells at checkout. These settings are the difference between online ordering helping and hurting.
Menu accuracy is the whole game
If modifiers online don't match the kitchen's build, you're refunding orders. We mirror the POS menu so online orders are executable exactly as they print.
Clover or Square
Clover or Square?
We sell both, so the recommendation comes from your workflow instead of our inventory.
Clover
Clover Online Ordering plus marketplace apps for delivery, curbside and third-party integrations.
Explore Clover →Square
Square Online creates an ordering site tied to the same menu, with pickup, delivery and QR ordering built in.
Explore Square →FAQ
Questions we get
Do I need a website first?
No. Both platforms can generate an ordering page. If you already have a site, we link or embed it.
Can I keep using delivery apps?
Yes, and often you should for discovery. We'll set up integrations so those orders reach the POS too.
How do customers pay?
Card at checkout, and in most setups digital wallets as well. Funds settle like any other card sale.
Can I pause online orders when we're slammed?
Yes. You can pause, throttle or extend prep times from the POS.
Free consultation
Set Up Online Ordering
Tell us how your business runs. We'll come back with a straight recommendation — including telling you if what you already have is fine.
Prefer to talk? Book a 15-minute call. Based in Southeast Wisconsin. Working with businesses nationwide.
Equipment at no cost, free setup, no long-term contract.
- No long-term contract
- Equipment at no cost
- Free setup
- Ongoing support
Locally owned since 2000 · owner-run in Southeast Wisconsin. What’s included →
Related
Keep reading
Start with a conversation.
Tell us how your business runs. We'll help you figure out what actually fits — Clover, Square or a specific configuration of either.