Switching & Setup · 7 min read

How to migrate your item catalog or menu

Switching systems is the best chance you'll get to clean up a catalog that's accumulated years of duplicates, dead items and inconsistent pricing.

Export what you have first

Pull a full export from your current system — items, prices, categories, modifiers, and if possible sales history by item. This becomes your working file and your record of what existed before.

Clean before you import, not after

Importing clutter into a new system just gives you clutter with a new interface.

  • Remove items that haven't sold in the last year
  • Merge duplicate items with different names
  • Standardize naming conventions across categories
  • Recheck prices for consistency and margin
  • Confirm tax settings are correct per item

Rebuild modifiers rather than copy them

Modifier structures rarely translate directly between platforms. Plan to rebuild them to match how the new system actually handles required versus optional choices, rather than forcing an old structure into a new tool.

Handle images and descriptions separately

If you use online ordering or a customer-facing display, item photos and descriptions matter. These often need to be uploaded separately from the core price import.

Decide what to do with variants

Sizes, colors, and other variants are handled differently across platforms. Map out your variant structure before importing so items don't end up duplicated or missing options.

Import in batches and check the results

Import a small batch first — one category — and verify prices, modifiers, and tax settings look right before importing everything. Fixing a mistake in fifty items is much easier than fixing it in five hundred.

Test with real transactions before go-live

Ring up your most common items and confirm prices, modifiers, and reporting categories are all correct. This is the same tap-count test used for menu setup, applied to the imported catalog.

Common questions

Can you import my catalog for us?

Yes, catalog cleanup and import is part of our setup process.

Will my sales history come with me?

You can usually export and keep historical reports from your old system, but item-level history typically doesn't transfer into the new system's live catalog.

How long does a catalog migration take?

A few days for a small catalog, one to two weeks for a large one with heavy cleanup.

Should I keep the same category names?

Only if they still make sense. This is a good time to reorganize if your old categories never quite fit.

What's the biggest mistake people make?

Importing everything as-is without cleaning it up first, which just moves years of clutter into the new system.

Still not sure?

Two minutes on the phone usually beats another hour of reading. We'll tell you what fits and what doesn't.