Payments Basics · 8 min read

What is interchange?

Interchange is the fee your customer's bank keeps for letting them pay with their card. It's set by the card networks, published publicly, and identical no matter which processor you use — which makes it the foundation every merchant statement is built on.

Who gets the money

The bank that issued the customer's card receives interchange, not the merchant's processor and not the card network itself. That's the same bank funding the customer's rewards points, credit line and fraud protection, and interchange is largely what pays for those things.

Why it varies so much

Interchange isn't one number — it's hundreds of categories published by each network, and the applicable rate depends on several factors at once.

  • Card type: debit, credit, rewards, corporate or purchasing card
  • How it was presented: tapped, dipped, keyed or entered online
  • Merchant category code assigned to your business type
  • Data submitted with the transaction, like an address match or order details

What this means for you

When a salesperson promises to beat any rate, they can only move their own margin — interchange and network fees are fixed. If a quoted rate looks lower than what interchange alone would cost, something else in the pricing structure is likely making up the difference, often in fine print or added fees.

The one thing you can influence

Keep transactions card-present wherever possible. A tapped or dipped card typically qualifies for a better interchange category than one keyed in manually, and at real volume that difference adds up to meaningful money over a year.

How interchange rates get published and updated

Visa and Mastercard release updated interchange tables roughly twice a year. These changes ripple through everyone's statements automatically — it's normal to see your effective rate shift slightly even if nothing about your business changed.

Debit vs credit interchange

Regulated debit interchange (for larger banks, under the Durbin Amendment) is capped and generally much lower than credit interchange. This is one reason debit-heavy businesses, like many quick-service restaurants, tend to see lower blended rates than credit-heavy ones.

Interchange optimization programs

Certain categories, like B2B, government, or supermarkets, can qualify for reduced interchange when specific data is submitted with the transaction (like a tax amount or purchase order number). This isn't something a merchant negotiates — it's built into how the POS or payment system submits the transaction.

Why 'we'll beat any rate' claims deserve scrutiny

Since interchange is fixed, any promise to beat a competitor's rate can only be about the processor's own margin, which is usually a small slice of the total. Big promises on this front are often marketing more than substance — the fee schedule and total statement matter more than one advertised number.

Common questions

Can I see interchange rates?

Yes, Visa and Mastercard publish their schedules publicly on their websites.

Does anyone get a discount on interchange?

Only through specific network programs for certain categories and data levels. It isn't a general negotiation.

So what am I actually comparing between processors?

Their margin and their fee structure — the part layered on top of interchange.

Does interchange change over time?

Yes, the networks update their tables periodically, which can shift your effective rate slightly even with no change on your end.

Why does my restaurant pay less than a friend's online store?

Card-present transactions and different merchant categories typically qualify for lower interchange than card-not-present online sales.

Still not sure?

Two minutes on the phone usually beats another hour of reading. We'll tell you what fits and what doesn't.